
Hi Addison. I had the same thing happen. My year old ceramic straightener started shutting off around the ten minute mark while I was mid pass. I tried moving it from a surge protector to a wall outlet & cleaned the plates and hinge, did a cord wiggle test to check the swivel, and even lowered the temp a notch. It behaved briefly then went right back to cutting out, which pointed to a failing thermal switch inside.
I replaced it with Revlon Ceramic Flat Iron and that solved it. The 2 inch plates let me cover more hair per pass and the fast heating keeps the temp steady, so I can get through my long thick hair without it shutting off mid style. One minor drawback is that the wider plates feel a bit clumsy at the roots, but for length it has been reliable and hassle free.