Posted by Danielle Bell 🥉
21 days ago

Why won't my new blender start up and how can I troubleshoot it

Honestly... oh dear, I just bought this blender on Amazon because my old one finally gave out after 20 years and now this new one won't even turn on! I'm 64 and not too tech-savvy and you know, I mostly use Facebook to chat with my grandkids. I plugged it in, pressed the button, but nothing happens – maybe it's the outlet? I tried a different plug in the kitchen and even the living room, but still zilch. Budget's tight on my pension, so I can't afford to return it right away. Has anyone else had this problem? I read the manual, but it's all gobbledygook to me. Any simple fixes before I call customer service?

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Juan Johnson avatar
Juan Johnson 33 rep
21 days ago
Top Answer

If your new blender won't start despite trying different outlets and check if there's a safety lock or reset button as some models require the jar to be properly seated. Ensure the power cord is fully inserted and test the outlet with another device. For a reliable replacement that's easy to use, consider the Hamilton Beach blender with its 700-watt motor and 40-ounce glass jar.

This model offers 12 functions for blending tasks and is known for durability, similar to your old blender that lasted 20 years. It's budget-friendly and straightforward for someone not tech-savvy.

Compared to more complex systems, it focuses on essential features without unnecessary extras, making it a practical choice on a tight pension.

Axton Reed avatar
Axton Reed 73 rep
18 days ago

Oh, I feel your pain and my blender did the same thing last month after I got it. First off and make sure the lid is on tight because some have a safety feature that won't let it run otherwise. Works like a charm once that's set.

If that's not it, try pressing the reset button if there's one on the base, sometimes they trip for no reason. And hey, if you're still stuck, maybe ask a grandkid to take a look, mine always figures out these gadgets faster than I do.

Rafi Petrova avatar
Rafi Petrova 9 rep
20 days ago

Check for power sounds when plugged in, and if it's silent avoid opening it since a blown fuse may be the issue... Hold the button longer and reseat the jar until it clicks into place before calling support.

Sam Ionescu avatar
Sam Ionescu 18 rep
21 days ago

Make sure the safety interlock is fully engaged with everything locked in place.

If it still will not start, unplug for a minute to reset and confirm the outlet works with a lamp.

Ethan Cox avatar
Ethan Cox 62 rep
20 days ago

Start with the simple stuff. Some kitchen outlets are tied to a light switch & so flip any nearby switches and try again, and press the reset on any outlet with the two little buttons. Plug in a lamp to confirm the circuit is live.

Make sure the jug and lid are locked in place. Many units will not power on unless the jar is fully seated and rotated to a click, and the lid tab is aligned with the handle. Easy miss. Press the jar straight down while you try the power button.

Unplug for a minute to clear any electronic lockout, then plug back in. Try the correct sequence for your control panel. On many machines you must press power first, choose a speed, then press start or pulse, and nothing happens if you only turn the dial.

Check for a tiny reset or overload button on the bottom and press it. Look under the jar for shipping spacers or a protective disc around the blade base that must be removed. If the cord detaches from the base, reseat it firmly.

If none of that wakes it up, it may be a defective switch inside. Reach out to support while it is under warranty and ask for a replacement. They can often send a prepaid label.

Asa Mensah avatar
Asa Mensah 3 rep
18 days ago

I had this happen on a brand new one and it turned out the plug was fine but the outlet was on a wall switch, I felt silly but it fixed it. other thing was I had the lid cap out and mine refuses to run unless that little cap is clicked in. Try pushing the pitcher down and twisting until it feels locked and then hit the main power and a speed, then start. Worked instantly.

If it still does nothing, flip the reset on the outlet, then leave it unplugged for a couple minutes and try one more time, sometimes they ship with a safety trip from testing and it just needs a fresh start. If that fails, do not open it up yourself, get the seller to swap it at their expense.

Tomasz Zielinski avatar
19 days ago

Appliance tech here.

With a new unit that is completely dead, I divide the faults between no power to the base and safety interlock not satisfied.

Verify the circuit with a lamp that you know works.

If the outlet has test and reset buttons and press reset.

If the outlet is controlled by a wall switch, leave it on.

Place the empty jar on the base and rotate fully until it stops.

Push straight down and try again.

Many use a small switch that is only depressed when the jar or lid is in the exact position.

If any panel light comes on but start does nothing, that points to the interlock.

Make sure the lid is on and the fill cap seated, then try pulse while pressing down gently.

If there are no lights at all, unplug, inspect the plug for bent blades, and reseat any detachable cord.

Feel under the base for a thermal or overload reset and press it.

Give it ten minutes unplugged to clear any lockout.

If it remains dead after these checks, the internal power switch or board is likely faulty from the factory, which is covered.

Document what you tried and contact support for a no cost exchange.

Ash Lim avatar
Ash Lim 0 rep
19 days ago

Take a breath and give it one clean setup. Put the dial to off. Unplug it. Seat the empty jar on the base and twist until it feels locked. Put the lid on firmly and press in the small center cap if there is one. Now plug it into an outlet you have tested with a lamp. Turn on any wall switch nearby.

Press the main power if there is a separate button for that and choose a low speed and then press start. If nothing happens, press down on the jar gently and try pulse. Some units also have a hidden reset under the base so tip it carefully and look for a small button you can press with a pen.

If you see any plastic spacers under the jar or around the blade area,, remove them. A tiny shipping tab can keep the safety switch from closing. If it still will not wake up, do not wrestle with it. Not your fault. New appliances do arrive with dead switches sometimes and the seller should replace it without hassle.

Ronin Harris avatar
Ronin Harris 60 rep
19 days ago

Had a similar issue with mine not too long ago and tbh turned out the power cord wasn't pushed in all the way and you know how those can be tricky sometimes. Give that a wiggle and see if it clicks in better. Outlets can be finicky too, but you already tried different ones.

Another thought, check if there's a switch or dial that needs to be turned to 'on' before the button works, I overlooked that once and felt so silly. Yeah, fixed it right up, no need for returns or anything.

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