Angela Ward

I style long thick hair all day and when one starts shutting off around the ten minute mark it is usually either a sleep feature or a heat sensor tripping from hot spots and total buzzkill. Make sure you are not setting it down between sections because some go to sleep if they stop moving for a short stretch. Keep it in your hand and moving and see whether it still dies. If it does, clean off any film from the plates once everything is cool and dry your hair fully before you start. Steam bursts can spike the sensor and force a shutdown. If it keeps happening while you are actively passing through hair,, you are probably dealing with a weak thermal cutout or a tired cord swivel. That is warranty or repair territory. For a replacement, choose one with a longer sleep window and strong heat recovery and consider wider plates so you need fewer passes. Big help.