Toby Ward

Check the sound machine for any built-in timer or auto-off feature that might be enabled unintentionally. Consult the user manual to locate and disable these settings if present. Test by running the device in a different room or environment to rule out interference from nearby electronics or Wi-Fi signals. Inspect the power cord for damage or loose connections and ensure the unit is not overheating during use which could trigger a safety shutdown. If battery-operated try fresh high-quality batteries and monitor for consistent performance over several nights. Clean any vents or fans to prevent dust buildup that might cause operational issues.

We fought this for weeks and it turned out to be a perfect storm of placement and power. Our parent unit sat beside the Wi‑Fi router on the nightstand and it would drop every time the screen went dark. moved it across the room and plugged it into a different outlet and it stopped and no idea why and but I suspect the phone charger brick was noisy. I also turned off eco or VOX modes so the radio stayed awake and re‑paired the units after a factory reset. After that it stayed linked through the night even with doors closed and the AC cycling. If your nursery has a big mirror or a metal bookshelf try getting the camera a bit higher and angle it so the path to the hallway is clear. I know it sounds silly but that small tweak changed the signal bars instantly in our place. Hang in there. It is fixable.