Ash Lim

One more thought - One more thing to check is your cleanser - foaming or sulfate-heavy washes can strip your barrier so even a good cream won’t hold moisture. Try the three-minute rule after bathing: put on your moisturizer while skin is still damp then add a thin occlusive at night; if your current one is a light gel with fragrance or alcohol denat, switch to a thicker cream with ceramides, cholesterol, and fatty acids. And go low with urea at first (around 5 percent) since higher strengths can sting if your barrier’s already cranky.

Take a breath and give it one clean setup. Put the dial to off. Unplug it. Seat the empty jar on the base and twist until it feels locked. Put the lid on firmly and press in the small center cap if there is one. Now plug it into an outlet you have tested with a lamp. Turn on any wall switch nearby. Press the main power if there is a separate button for that and choose a low speed and then press start. If nothing happens, press down on the jar gently and try pulse. Some units also have a hidden reset under the base so tip it carefully and look for a small button you can press with a pen. If you see any plastic spacers under the jar or around the blade area,, remove them. A tiny shipping tab can keep the safety switch from closing. If it still will not wake up, do not wrestle with it. Not your fault. New appliances do arrive with dead switches sometimes and the seller should replace it without hassle.