Talia Stewart

Had the exact same problem last month and it drove me up the wall and especially since I use mine every day for quick breakfasts like you. First things first, make sure the container is seated perfectly on the base, sometimes it's off by a hair and causes that metal-on-metal scrape. If that's good, try blending something softer without frozen stuff to test it. Could be the bearings need a bit of time to wear in. Or maybe a loose screw somewhere, I ended up tightening a couple on mine and bam, silence. Yeah, fixed it right up but if yours keeps at it, probably a defect and worth swapping out. Working from home means no time for faulty gear, right? Hope this gets you back to blending soon.