Harrison Clark

Try lowering the heat and changing how you pass through each section. Make sure your that model is bone dry and totally knot free first, then work in smaller sections than you think you need so yeah clamp gently instead of squeezing hard and glide in one smooth pass without stopping. If you feel a catch, stop and open the plates instead of dragging through. Works fast when set up right. Wipe the plates and look closely along the edges for gunk, chips, or a spot where the plates don't meet evenly, after it cools. Even a tiny nick or gap can snag. Since you bought it recently, I'd ask for an exchange if you spot anything like that.